Persónuverndarstefna Betra Box ehf

Persónuverndarstefna Betra Box ehf. er tilgreind á ensku og þeir sem að samþykkja persónuverndarstefnuna staðfesta að þeir skilja efni hennar þó að hún sé ekki á íslensku.

Síðast uppfærð: 24.07.2024.

Privacy Policy

Betra Box ehf. (Kt 580918-0260, located in Iceland) and Jónas Tryggvi Stefánsson (Kt 0312923019) are dedicated to protecting your privacy. This policy explains how we handle your personal data under the GDPR. Betra Box ehf. and Jónas Tryggvi Stefánsson (betrabox@gmail.com) are the data controllers.

Data Collection

We collect your contact details (name, email, phone number - in case of coaching/consulting/contract work), personal details shared during coaching sessions, billing information, and session records (counts, dates, fees, duration). Additionally, we may collect data related to your interactions with our website and services, such as course enrollments, purchase history, and storytelling preferences.

Legal Basis for Processing

We process your data based on the following legal grounds:

  • Consent: For email marketing and communications.
  • Contractual Necessity: To fulfill our coaching agreements and provide related services.
  • Legitimate Interests: For CRM management, improving our services, and responding to inquiries.
  • Legal Obligations: Compliance with legal and regulatory requirements.

Data Processing and Use

Your data is used for:

  • Providing coaching services and managing coaching records
  • Billing and bookkeeping
  • CRM management
  • Improving our services and customer experience
  • Responding to inquiries and providing support
  • Email marketing and communications, including newsletters, promotional offers, and updates about our products and services
  • Managing course enrollments and delivering course content
  • Facilitating transactions and order fulfillment in our e-commerce shop

Data Sharing

We share your data with third-party service providers for services such as billing, bookkeeping, CRM management, email marketing, and website hosting. Certification bodies (like ICF) receive necessary details for maintaining coaching credentials. Legal or regulatory authorities may also receive data if required by law. All third parties adhere to strict confidentiality and data protection standards.

Certification Requirements

For certification, Jónas Tryggvi Stefánsson may store and share your contact details and session counts/duration with entities like Coach U and the ICF. These entities maintain strict confidentiality. The ICF will not receive further client details unless legally required.

Email Marketing and Communications

With your explicit consent, we may use your email address to send you newsletters, promotional offers, and updates about our products, services, and courses. You can opt-in to receive these communications by subscribing through our website or during your interactions with our services. You have the right to withdraw your consent at any time by clicking the "unsubscribe" link in our emails.

Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses or other legal mechanisms approved by the European Commission.

Data Protection

We retain data as long as needed for the purposes outlined in this policy, including during and after the coaching relationship for certification, compliance, or legal obligations. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and collect data about your usage of our site. You can manage your cookie preferences through your browser settings. For more information, see our Cookie Policy.

Your Rights

Under the GDPR, you have the right to:

  • Request access to your data
  • Correct inaccuracies in your data
  • Request deletion of your data
  • Restrict processing of your data
  • Request data portability
  • Object to processing based on legitimate interests

You can exercise these rights by contacting us at betrabox@gmail.com. Please note that there are exceptions and limitations to each of these rights under GDPR.

Policy Updates

We may update this policy occasionally. Changes will be posted on our website (www.betrabox.is) and, if appropriate, notified by email.

Contact Us

For questions or concerns about this policy or our data practices, contact us at betrabox@gmail.com.